Published: 02-11-2026 08:29 | Updated: 02-11-2026 08:38

IDAC closed for scheduled system maintenance, 11–22 November

IDAC is being upgraded and will be unavailable from 11 to 22 November. The system will reopen on Monday, 23 November at 08:00. During this period, IDAC, the ID Portal and IDAC Datahub will be unavailable.

Existing active accounts will continue to work, but new accounts, access rights and other services in IDAC cannot be managed. Please make sure that all necessary requests, registrations and approvals are completed before the shutdown.

What will be affected?

Existing active accounts will continue to work. Primula, the Affiliation System (UBW-B1), Ladok and other internal KI systems will remain available.

While IDAC is unavailable, no new information will be retrieved from Primula, the Affiliation System (UBW-B1) or Ladok. The information will be updated once IDAC is operational again.

During this period, it will not be possible to:

  • Log in to IDAC, the ID Portal or IDAC Datahub
  • Create new accounts
  • Increase the assurance level
  • Request project folders
  • Apply for, approve or extend access rights in IDAC
  • Manage external co-supervisors in Datahub
  • Manage online courses
  • Update information from IDAC in KI RIMS or on profile and organisational pages on ki.se

Please prepare before IDAC closes

No later than 9 November

  • Requests for project folders must be submitted via Selfservice.

No later than 10 November at 17:00

  • Affiliations must be approved and authorised in the Affiliation System.
  • Employment and other organisational placements must be registered in Primula.
  • Applications and extensions for access rights, such as project folders, groups and system access, must be approved and authorised in IDAC.
  • New doctoral students and changes of personal identity numbers must be registered in Ladok.
  • Students who need to register for their course in Ladok must do so before the deadline.

If you need help while IDAC is unavailable

Submit a request via Selfservice if:

  • Access for an identity needs to be revoked
  • An account with a start date during the maintenance period needs to be temporarily activated. Please note that the account will have limited functionality.
     

If you need to change or reset your password or reset MFA, you must visit IT support in person. Please bring a physical identity document so that support staff can verify your identity.

What’s new?

After the upgrade, IDAC will have:

  • A more modern user interface
  • Improved options for sorting and filtering identities
     

The functionality will largely remain the same as before. New instructions and videos will be published in connection with the launch.

Open sessions for IDAC and the Affiliation System

Ask questions, get practical tips and hear the latest updates from the system management team.

  • Tuesday, 24 November, 11:00–11:45
  • Friday, 27 November, 13:30–14:00
  • Tuesday, 8 December, 10:00–11:00

Contact Julia Cheung for a calendar invitation. More information is available on IDAC | Staff Portal.

This page will be updated as soon as IDAC, the ID Portal and IDAC Datahub are available again. 

Thank you for your understanding and cooperation!