Published: 02-09-2026 14:16 | Updated: 02-09-2026 14:18
Planned Maintenance of the ID Portal on 3 September
The ID Portal will be unavailable due to scheduled technical maintenance on 3 September from 09:00 to 18:00. During this time, it will not be possible to activate student accounts or reset passwords and multi-factor authentication (MFA).
The service will be unavailable to all students, employees, affiliates and doctoral students during the maintenance period.
If you need assistance with resetting your password or MFA while the ID Portal is unavailable, you must visit IT Support in person and present a valid form of identification. Information about IT Support locations and opening hours can be found on the IT Support page.
We apologise for any inconvenience this may cause.