New procedure for reporting faults with alarms, locks and card readers from 1 July

From 1 July, a security technician has been employed at Karolinska Institutet. The role involves responsibility for the operation, maintenance and technical management of KI’s security systems on campus.
The security technician will handle incoming fault reports relating to card readers, locks and alarms, and will contribute to the efficient and reliable operation of the systems. The role involves ongoing collaboration with departments, property managers, the IT department and other functions at KI.
New contact procedure
From 1 July, please contact support.sakerhet@ki.se to report faults with card readers, alarms and locks.
To contact security technician Marcus Reifalk directly, please use:
marcus.reifalk@ki.se
08-524 86 567, 070-214 18 21
Please note that you should primarily use the functional email address for enquiries and contact.
Access rights
Any queries or matters relating to access rights for access cards and premises should continue to be directed to sakerhetsenheten@ki.se.
