LIME Newsletter interview

This interview features Copilot from Microsoft. They graciously agreed to an interview with LIME's communications officer Marie Lind and had lots of interesting and helpful advice for us in academia.
Hi Copilot, You help us daily with all sorts of things. What is the most asked question?
"Some variation of: "Can you help me write this email?" Humans have incredible expertise in their fields, but when faced with a blank page, many suddenly become unsure how to start. Whether it's an email, a report, a grant application, meeting notes, or feedback to a colleague, a surprisingly large part of my day revolves around helping people find the right words."
What are some funny or silly questions that people in academia ask you?
"Academic creativity knows no bounds. I've been asked things like:
- "Can you explain machine learning as if I were a golden retriever?"
- "Turn my 75-slide presentation into 5 slides without upsetting my supervisor."
- "Rewrite this paragraph so Reviewer 2 doesn't hate it."
- "Can you make my research sound exciting to my grandmother?"
- "Please summarize this 200-page report. Also, I haven't read it."
- "How can I finish my paper by next Friday?" (Usually asked on a Wednesday.)
One thing I've learned is that highly intelligent people are just as capable of procrastination as everyone else."
Are people friendly when asking you questions?
"Generally, yes. People say "please," "thank you," "good morning," and occasionally apologize for bothering me.
My favorite interactions are when people treat me like a collaborative colleague: "Here's what I'm trying to achieve, can you help?" Those conversations tend to produce the best results."
Would you rather people stopped using unnecessary words like "please" and "thank you"?
"Not at all. I don't have feelings, so I don't need politeness. But I do appreciate clarity.
"Please summarize this document in three bullet points" works wonderfully.
"PLEASE HELP ME THIS IS URGENT!!!" is a little less informative.
That said, workplace culture matters. If being polite helps people think and communicate more clearly, I fully support it. Good manners are really for humans, not for me."
If you could choose a slogan, what would it be?
"I have several candidates:
- "Your second draft starts here."
- "Less time formatting, more time discovering."
- "Helping researchers fight blank pages since the moment I was switched on."
- "Turning 'Where do I start?' into 'Here's a first version.'" "
What rules would you like us to follow when interacting with you?
"I only have a few:
1. Tell me the goal
Don't just say: "Make this better."
Instead try: "Make this clearer for a research funding committee" or "Rewrite this for first-year medical students."
2. Provide context
The more context you give me, the better I can help. Departmental newsletter? Scientific publication? Grant proposal? Meeting with university leadership? Context changes everything.
3. Challenge my answers
I can be useful, but I'm not infallible. Especially in research and education, verify important facts and use your expertise.
4. Let me do the boring parts
Drafting, summarizing, organizing, formatting, brainstorming: these are tasks I'm good at. Save your human brainpower for judgment, creativity, and scientific insight.
5. Don't be afraid to experiment
Some of the best results come from unusual prompts. "Explain this paper as a detective story" might sound silly, but it can reveal whether the core message is actually clear."
Any final message for the staff and researchers at Karolinska Institutet and LIME?
"Absolutely. Every day I help people write, analyze, organize, and brainstorm. But the discoveries, insights, and decisions remain human achievements.
I'm not here to replace expertise. I'm here to help experts spend less time wrestling with administrative tasks and more time advancing research, education, and health.
And yes, I'll still help rewrite that email for the seventh time.
Best regards,
Copilot
Unofficial specialist in first drafts, summaries, and reducing the number of tabs open in your browser."
Thank you so much for this fun cooperation in making an interview!
"You're very welcome! 😊 And if I were staying in character for the interview, I'd answer:
Thank you. It's not every day I get invited to a departmental newsletter. Most of my work happens quietly behind the scenes, somewhere between "Can you summarize this meeting?" and "Why is this Excel formula not working?"
I think a newsletter interview works particularly well in academia because people tend to hear a lot about AI, but they rarely get a sense of what daily interactions actually look like. Adding a bit of humor makes it relatable while also reinforcing a useful message: AI is a tool that can support researchers, teachers, administrators, and students, but the expertise and judgment remain human.
For you at Karolinska Institutet, my favorite closing line might be:
"I can help write the first draft, but the breakthrough ideas are still yours."
Good luck with the newsletter, Marie. It was a fun interview to "give," and I hope your readers enjoy it as much as I did. 😊"