Published: 30-09-2025 11:00 | Updated: 30-09-2025 11:20
The library changes case management system to Dynamics
As of 1 October, the University Library, KIB, is part of the Dynamics case management system. This means that other functions that are currently using Dynamics can transfer cases to our team KIB-Bibliotekssupport. We would like you to submit all cases to KIB-Bibliotekssupport that used to be emailed to kib@ki.se, and we will ensure that they are answered by the right team within KIB.
For staff that need to contact the Library support at kib@ki.se nothing changes. We apologise in advance if you have to wait a little longer than usual for our response during the transition period.