(solved) Service Disruption M365 (Microsoft online )

Some users in Europe may be unable to access their Microsoft 365 apps for the web

Issue ID: OO953223
Affected services: Microsoft 365 for the web
Status: Service degradation
Issue type: Incident
Start time: Dec 10, 2024, 11:10 AM GMT+1

User impact
Users in Europe may be unable to access their Microsoft 365 apps for the web.

More info
Users may see the following message when attempting to view or access their Microsoft 365 applications using a web browser:

"We're experiencing a service outage. All of your open files have been saved. It may be some time before the outage is resolved."

Scope of impact
Impact is specific to some users who are served through the affected infrastructure attempting to access their Microsoft 365 apps for the web.

Current status
Dec 10, 2024, 11:12 AM GMT+1
We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Next update by:
Tuesday, December 10, 2024 at 1:30 PM GMT+1