Easier for users to find the right core facility
During the autumn of 2021, the Infrastructure Council has decided to carry out a pilot project launching a single point of contact function, SPOC, for issues concerning research infrastructure. The purpose of this project is to simplify for researchers at Karolinska Institutet and to use university resources in a more effective way.
The investment is part of KI's strategy for research infrastructure, which among other things identifies the need for simpler contact routes and guidance for core-facility users. The idea is that the SPOC function should be able to direct researchers to relevant facilities, tools, and services that can assist with analysis methods to answer their specific questions.
Further, the SPOC function should have knowledge about – and be able to direct to – relevant competence within the university administration or other authorities for guidance regarding regulations, permits etc as relevant for the use of research infrastructures. Core facility staff will also be able to use the SPOC as a resource for information.
The pilot project will start in mid-September and run for three months. The pilot will then be evaluated, with the aim of launching a permanent SPOC function in the spring of 2022.
The SPOC function will be open during office hours and can be reached on firstname.lastname@example.org. If needed, it will also be possible to schedule a personal meeting.