Published: 2021-06-07 15:14 | Updated: 2021-06-07 15:19
A new self-service portal for IT support will be launched on June 15
KI's IT Office launches a new self-service portal that replaces the previous support function that was handled via email to helpdesk.
On the self-service portal you can create a support case to helpdesk, but also search for information in several subjects via a large number of articles.
From June 15th all IT support is handled via the self-service portal and the address to helpdesk will no longer be open for support.
The self-service portal will be available as an icon on all KI standard computers. You will also be able to access it from the KI Staff Portal.