Published: 2020-04-09 09:36 | Updated: 2020-04-09 09:46

Security and privacy in the Zoom e-meeting service

There are a variety of features in Zoom that you can use to enhance security and increase the functionality of your meetings or lectures.

Lately, there has been media coverage about the Zoom e-meeting service. It has mainly been about security/encryption and how personal data is handled.

Much of these articles refer to the "public" service Zoom, which is used by many private individuals especially in the United States. Karolinska Institutet, as well as other Nordic universities, buy the Zoom service from Sunet/NORDUnet, which is not part of the "public Zoom". NORDUnet's Zoom service complies with GDPR and other European data legislation and all data is stored and processed within the EU.

Tips for safer meetings

There are a variety of features in Zoom to increase the security of meetings. The person creating a Zoom meeting can choose to create a password that anyone who will join the meeting must enter, and the meeting leader can also choose to "lock" the meeting. Only those invited to the meeting can attend.

When you invite to a meeting, pay attention to who joins. Make sure to disconnect uninvited guests.

You can also activate a feature that allows only people with a KI ID to join your meetings. If you are teaching via Zoom, it is recommended to activate this feature on as it makes the "Breakout Rooms" function work better.

Enable only people with KI ID to join the meeting:

  1. Go to https://ki-se.zoom.us/
  2. Sign in with your KI-ID and password.
  3. Select Settings in the navigation
  4. Go to “Only authenticated users can join meetings” and select the desired setting depending on your needs.

Personal Meeting ID

The IT Office advises against inviting to meetings or lectures with the help of Personal Meeting ID. The Personal Meeting ID always uses the same link unless you actively change it. This means that a person who received the link at a previous time can join another meeting later.

You can prevent this by activating a password that you replace frequently or by changing the ten digits of your "personal meeting ID" in your profile or in the Zoom client. However, it is recommended not to use this feature. Instead, generate a new meeting ID when you invite to meetings and lectures because it is safest.

Update Zoom regularly

Make sure you always have the latest version of Zoom installed, so you have all the security updates that have been released. If you have a KI-configured computer within Coordinated IT, you can install Zoom through Software Center (PC) or Self Service (Mac). Take the habit of regularly checking for an update.